FBS Articles - Installation, Delivery & Warranty
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Custom Security Door Installation vs. Delivery vs. Shipping
A common point of confusion for our clients is the shipping versus delivery of their custom security doors versus the installation of their custom security doors. We understand why there is so much confusion surrounding the differences between the processes, but it’s important to recognize that they’re separate. They’re fulfilled by three different teams with their own skill sets. To clear up the confusion and help our clients understand what they can expect from their FBS experience, we want to detail exactly what happens during each step and why the distinction is so important. Shipping Your Custom Security Door Shipping may seem self-explanatory to some, but based on the number of questions we get about it, some extra information would be beneficial. When we refer to the shipment of your custom security doors or windows, we’reRead more
Basic vs. Concierge Security Door Installation
Understandably, we get a lot of questions about security door installation from our clients. It’s a logical question, especially when you’re working with tight timelines, coordinating a lot of different contractors, important delivery dates, and what probably seems like endless logistics. If you’re doing a larger renovation on your luxury home or building a new home from the ground up, you probably have some sort of project manager or builder coordinating a lot of this. But if you’re getting one custom security door, figuring out the details of installation could be a bit tricky. So people have a better understanding of what they can expect from us (and conversely, what they shouldn’t expect from us), we wanted to clear some things up. Here’s what we handle on installation day, what we don’t do, and what weRead more
Why We Don’t Use Dealers For Our Luxury Home Security Doors
People often ask us why we don’t sell our luxury home security doors and windows through third party dealers. It’s a fair question, and because we get it so often from potential clients, we thought we’d take the time to discuss why this is the case. We can get into the details, but a lot of the reason has to do with the fact that we sell a very unique product. We don’t have a “lane” to stay in. We’re not a window company. We’re not a door company. We’re not a tech company. But we do sell all of those things. The issue is that no one else makes what we do. No one else takes these components and uses them in the way we do. While there are other companies that make home securityRead more
