### FBS Privacy Policy

**Effective Date: June 24th, 2024**

FBS (collectively, “FBS,” “we,” “our,” or “us”) is committed to creating and providing our customers and others interested in our business (collectively, “you” and “your”) the strongest, safest building products on the market (the “Products”).

This privacy policy (“Privacy Policy”) explains FBS’s privacy practices for the types of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information”) that we may collect or receive from the website, customsecuritydoors.com, any of FBS’s affiliates and subsidiaries’ websites, any other web address, mobile site, or application controlled by FBS that links to this Privacy Policy (collectively, the “Sites”), or when you use any services of FBS (“FBS Services”).

By accessing and using the Sites, using FBS Services, receiving the Products, or otherwise providing information to FBS (collectively, the “Services”), you have consented to the terms of this Privacy Policy and our privacy practices described herein, including our use and disclosure of your Personal Information. If you do not agree to the terms and conditions of this Privacy Policy, please do not provide us with your information. Please note, however, that if you choose to limit the information that you provide to us while using the Sites, you may not be able to use or participate in certain features of the Sites.

### REVISIONS AND MODIFICATIONS
We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the “Last Modified” date at the top of this web page. If the revision or modification is material, we will provide you notification via email. The modified Privacy Policy will be effective immediately upon posting on the Sites. Your continued use of the Sites after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Sites or Services.

### COLLECTION OF PERSONAL INFORMATION
We collect Personal Information about you in various ways, including:

– Directly from you;
– Automatically when you use the Site; and
– From third parties.

**Personal Information from You Directly**

FBS may collect Personal Information directly from you when you use the Services. For example, when you register for an account, pay for the Services, or contact us. We collect the following types of Personal Information:

– **Identifiers:** including name, telephone number, postal address, email address;
– **Information Listed in the California Customer Records Statute:** including name, postal address, telephone number; and
– **Commercial Purchase Information:** including Products or FBS Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

**Personal Information Automatically Collected**

FBS and third-party service providers may automatically collect information about you when you use the Sites. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve the Services and Sites. This information includes:

– **Identifiers:** including IP address, cookies; and
– **Heat Mapping and Session Recording:** Heat mapping services are used to display the areas of a page where you most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of your behavior when using the Sites. Some of these services may record sessions and make them available for later visual playback.
– **Third-Party Cookies.**
– **Google Analytics:** We use Google Analytics on the Sites to help us analyze the traffic on the Sites. For more information on Google Analytics’ processing of Personal Information, please see [Google’s Privacy Policy](http://www.google.com/policies/privacy/partners/). You may opt out of the use of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
– **Meta Pixel:** We use Meta Pixel Tags to better measure, optimize, and retarget our marketing campaigns. More information about the protection of your privacy can be found in [Facebook’s Data Policy](https://www.facebook.com/about/privacy/). For information about Facebook pixel opt-out options, please visit: [Facebook Help](https://www.facebook.com/help/568137493302217).
– **Microsoft Clarity:** We utilize a heatmapping and session recording tool provided by a third-party vendor, Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit [Microsoft’s Privacy Statement](https://privacy.microsoft.com/en-US/privacystatement).
– **Internet or Other Electronic Network Activity Information:** including IP address, cookies, how you use the Sites, browser type, version, language, and time zone setting, browser plug-in types, operating system, type of device you are using, actions you take on the Sites, the pages that led you to the Sites and, if applicable, the search terms you typed into a search engine that led you to the Sites.

**Personal Information from Third Parties**

In some instances, FBS may receive Personal Information and/or anonymous information about you from other parties, such as our affiliates, business partners, and service providers. That information may be obtained online, offline, or through publicly available resources. We may combine this information with the information you provide, and other data we already have about you.

### PURPOSE OF COLLECTION
FBS processes your Personal Information for the following purposes:

  • Process orders and transactions of Products and FBS Services;
  • Complete the transaction for which the Personal Information was collected or provided;
  • Fulfill the terms of FBS’s limited express warranties or product recall conducted in accordance with law
  • Administer and provide the Sites
  •  Improve the Sites, Products, and Services
  • Provide you with a personalized user experience and to deliver content and market our service offerings relevant to your interests
  • Respond to your requests for information
  • Provide you with information regarding FBS, new Products, new product offerings, policy updates, or other promotional offers
  • Respond to lawful information requests and subpoenas or otherwise to abide by law
  • Facilitate business transactions, such as acquisitions, transfers, or sales
  • Enforce compliance with the Sites’ Terms of Use or other agreements between you and FBS; or otherwise comply with law
  • Protect and prevent against fraud and misuse of the Products or Services
  • Fulfill any other purpose for which you provide it
  • Fulfill other purposes disclosed at the time of collection
  • Fulfill any legal or regulatory requirements and any of our internal policies
  • For any other purpose with your consent; an
  • As otherwise set forth in this Privacy Policy.

### DISCLOSURE OF PERSONAL INFORMATION
Except as otherwise described in this Privacy Policy, FBS will not sell, share, rent, or otherwise disclose Personal Information that we collect from the Sites or Services to any third party for monetary or other valuable consideration, unless stated below or with your consent:

– **Subsidiaries and Affiliates:** We may disclose Personal Information about you to our subsidiaries and affiliates.
– **Service Providers & Contractors:** To help us provide superior service, your Personal Information may be shared with our service providers, contractors, and other third parties we use to support our business and who will safeguard it in accordance with this Privacy Policy. Such third parties may help us with order processing and fulfillment, providing customer service, maintaining and analyzing data, and sending customer communications on our behalf. These third parties are bound by contractual obligations to keep your Personal Information confidential and use it only for the purposes for which we disclose it to them. Without such information being made available, it would be difficult for you to purchase the Products, receive FBS Services, provide us feedback to improve the Products and Services, or access certain services, offers, and content on the Sites.
– **Live Chat and Interactive Support:** The Sites may include “live chat” or other live interactive features. We may provide these features through technology provided by third parties, and you consent to the transfer of your Personal Information to these providers by using these features.
– **Marketing Partners:** We may share your Personal Information with entities that perform marketing or data aggregation services on FBS’s behalf, or with which FBS or an affiliate has joint marketing arrangements.
– **Advertising Partners:** We may share your Personal Information with third-party advertising partners, such as but not limited to Delve, Meta, Microsoft, and Google Display Advertising and Remarketing services. These advertising partners may use first- and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Sites. You can opt out of these services using the Ads Preferences Manager or you can use the Google Analytics opt-out browser add-on. These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks, commonly referred to as “interest-based advertising.”
– **Analytics Partners:** We may use analytics-based technologies to assist with personalization, advertising, and marketing. These technologies capture how you interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services.
– **Authorized Representatives:** If another individual is managing your account with us or your email account which the Sites connect to on your behalf (for example, a manager managing the account of an employee), as authorized by you